Help and support
On this page you find documentation as well as answers to frequently asked questions about the nPro planning tool.
- Calculation approach for 5GDHC/anergy networks
- Calculation approach for separate heating and cooling networks
- Wind power model
- Geothermal energy model
- Heat losses of heat storages
- Documentation of optimization model
- Documentation of reference system
- Documentation of the calculation models
- Upload of time series
- Economic model parameters
- Pipe dimensioning
- Self-sufficiency and self-consumption rate
- Heating curves
Validation of calculation models
- Validation of PV calculation
- Validation of solar thermal collector simulation
- Validation of demand simulation
All videos about the nPro tool can be found on our Youtube channel. The videos include learning videos about the nPro tool as well as general explanation videos around the topic of district energy systems as well as 5GDHC/anergy networks.
Frequently asked questions
+ What does a commercial license for nPro cost? – What does a commercial license for nPro cost?
You can find the current prices in our price sheet (PDF).
+ Can nPro also be used to calculate individual buildings? – Can nPro also be used to calculate individual buildings?
Yes, nPro can be used not only for the planning of districts but also for buildings. However, it should be noted that the demand profiles generated with nPro are not stochastic and therefore cannot accurately represent the demands of individual, very small buildings. nPro can also be used to calculate large systems such as city districts, cities, or regions, provided that the energy exchange between the technologies can be considered ideal, i.e., for example, the losses in the power grid are negligible.
+ I am an academic user. Can I use nPro for free? – I am an academic user. Can I use nPro for free?
+ Are the calculation models open-source? – Are the calculation models open-source?
No, the optimization algorithms and simulation models are not open-source.
+ Was nPro recently down? – Was nPro recently down?
View nPro's availability on the status page.
Your question was not answered? Please feel free to contact our technical support at We are looking forward to your message!
Plan and optimize district energy systems with nPro